Act on the voice of your customer

Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling.

Bring in powerful video collaboration and more

Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.

Enable a work-from-anywhere culture

Attract and keep talented staff by equipping remote and mobile employees to work from anywhere, with the same Avaya IP Office solution used by in-office workers. This capability is included in your IP Office solution.