Matrix 42

IT Service Management

Higher service quality at lower costs. Relieve your IT, and inspire your employees and customers with excellent services.

Explore why Matrix42 IT Service Management is the solution to choose

Take advantage of flexible deployment methods. Matrix42 Service Management can be accessed from the cloud, deployed on premise in your own infrastructure or in a hybrid model.

Preconfigured ITIL processes


Get the most out of your ITSM practice with prebuilt ITIL processes such as Incident, Problem, Change, Knowledge, Service Level, and Service Catalog Management.



Customizable and update-proof


 The low-code SolutionBuilder and Workflow Studio allow you to customize complex UI options in an intuitive and update-proof way, without even needing any programming knowledge.



Simply extend


Thanks to the ESM Platform, you can dock anywhere with the low-code SolutionBuilder and Workflow Studio. Easily create bi-directional connectors via drag and drop.




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