What’s new in ESET PROTECT 8.1

ESET PROTECT 8.1 is an enterprise-grade security management solution providing visibility, management and reporting across all operating systems.

The list below contains information about the major changes in ESET PROTECT version 8.1:

  • Automatic upgrade of the ESET Management Agent to the latest compatible version—ESET PROTECT 8.1 provides an automatic upgrade (auto-upgrade) of ESET Management Agent on managed computers.
  • Native ARM64 support—ESET PROTECT 8.1 provides Native ARM64 support for the ESET Management Agent for Windows.

  • Support for VMware Instant Clones—ESET PROTECT 8.1 supports VDI environments, cloning of machines and non-persistent storage systems. This feature is necessary to set up a flag for the master computer or resolve a question that appears after cloning or a change of hardware. For more information, visit the Online Help topic.
  • Simplification of EDR deployment to client workstations—ESET PROTECT 8.1 allows the possibility to create an all-in-one installer that includes EEI Agent. It also allows the possibility to deploy the EEI Agent to managed devices using one-click wizards.
Figure 1-1

System requirements and supported operating systems for ESET PROTECT 8.1

Click the appropriate link below to view details about system requirements and supported operating systems:

Known Issues

Visit our Knowledgebase article for the latest known issues in version 8.1 of ESET PROTECT.

Frequently Asked Questions

  1. How do I install ESET PROTECT 8.1?
    Visit our Knowledgebase content for instructions on how to set up ESET PROTECT.

    ESET PROTECT 8.1 does not support upgrading from ERA 6.4, only from ERA version 6.5 and later.

  2. How to upgrade ERA version 5 or 6.5 or ESMC 7.x to ESET PROTECT version 8.1?
    Visit our Online Help topic to view the upgrade, migration and reinstallation procedures.
  3. Which version of ESET Remote Administrator (ERA) or ESET Security Management Center (ESMC) can you upgrade to?
    Determine which version of ERA or ESMC you can migrate or upgrade to.

Available support resources

ESET provides support in the form of User Guides, fully localized application help, an online Knowledgebase, and chat, email or phone support if available in your region.


Version (hotfix)

Released: June 24, 2021

  • ADDED: Automatic upgrade of the ESET Management Agent to the latest compatible version
  • ADDED: Native ARM64 support for the ESET Management Agent for Windows
  • ADDED: Support for VMware Instant Clones
  • ADDED: Ability to look up a specific computer based on the last logged user parameter
  • ADDED: New audit information on the policy screen (Modification time, Last modified by, and Creation time)
  • ADDED: New ESET Enterprise Inspector (EEI) permissions
  • ADDED: Possibility to create new notifications based on the severity score (determined by EEI rule severity) and the computer severity score that comes from EEI
  • ADDED: Possibility to create an All-in-one installer that also includes the EEI agent
  • ADDED: Possibility to deploy the EEI Agent to managed devices using one-click wizards
  • ADDED: Upgrade outdated products in a computer group
  • ADDED: Upgrade outdated operating systems in a computer group
  • ADDED: Ability to copy a license Public ID to the clipboard via a context menu in License Management
  • ADDED: Ability to filter licenses on the license management screen based on the Public ID
  • ADDED: Automatic resolution of HIPS logs
  • ADDED: Computer description as a new attribute in Device Identifiers under computer details
  • ADDED: Default filter on the Detections screen (unresolved detections first)
  • ADDED: Ability to use a second license to activate ESET Dynamic Threat Defense in a software installation task when an eligible endpoint product is selected
  • ADDED: Expiration time for client task triggers (Triggers tab)
  • ADDED: New report: Computer Hardware Overview
  • ADDED: Information when less secure certificates (SHA-1) are used
  • ADDED: An option to keep system applications installed in Device owner enrollment (Mobile Device Management)
  • ADDED: An option to remove mapped domain users
  • ADDED: Support for the migration and backup of ESET Full Disk Encryption (EFDE) recovery data
  • ADDED: A new client task: “Generate new FDE Recovery password” (available from EFDE client version 1.3 (EFDE – purchased separately))
  • ADDED: Ability to retry encryption from the console if encryption fails (available from EFDE client version 1.3 (EFDE – purchased separately))
  • IMPROVED: ESET Full Disk Encryption status now provides more details and is more interactive
  • IMPROVED: Pause a task for ESET Full Disk Encryption (capability to select an exact date and time)
  • IMPROVED: Extended Hardware inventory details for a device with encryption-related fields
  • IMPROVED: Extended information in detection details
  • IMPROVED: The Syslog export is extended with “Action” and “Handled” flags for various detection logs
  • IMPROVED: A recommendation message is displayed when the administrator tries to run a client task on more than 1,000 individual devices (using a group is recommended)
  • IMPROVED: A recommendation message is displayed when the administrator tries to assign a policy to more than 200 individual devices (using a group is recommended)
  • IMPROVED: Upgraded the MySQL server to version 8.0 in the ESET PROTECT appliance
  • IMPROVED: Upgraded the Webmin interface in the ESET PROTECT appliance
  • IMPROVED: An explanation message to the user when inserting a bundle license containing EDTD to ESET PROTECT stating that it must be linked via ESET Business Account (EBA)
  • IMPROVED: Various UI and UX improvements
  • CHANGED: The CRON trigger can be planned for LOCAL or UTC time only
  • CHANGED: The Wipe task has been dropped because it does not work properly in newer Android versions. The Factory Reset task remains the only task for both Apple and Android devices.
  • CHANGED: Adjustments related to managed products name changes
  • FIXED: Disk encryption managed by EFDE is not detected by dynamic groups
  • FIXED: The Management Agent for macOS was failing to reboot a device after a successful software installation task
  • FIXED: Mobile device management allows the manual selection of a suitable platform in case of unrecognized mobile devices
  • FIXED: The License Owner name was not updated in License Management after changing it in EBA
  • FIXED: The client task could not be scheduled for managed computer local time (only for browser time)
  • FIXED: The installation failed when the parent group was set up (Live installer/All-in-one installer)
  • FIXED: The Management Agent reports internal Apple network private interfaces on M1 chip machines
  • FIXED: The version check for Mobile Device Management (MDM) devices (Android) did not work
  • FIXED: Device filters on Dashboards displayed different values than in tables
  • FIXED: In some cases, the “Planned” flag in a client task remained active after a task was executed
  • FIXED: The license usage number did not display the correct number when a license was overused
  • FIXED: Product deactivation failed with a timeout (in certain cases) when invoked from a “Delete Not Connecting Computers” server task
  • FIXED: Subunits were not used by percentage usage enumeration for mail security products
  • FIXED: License synchronization failed after an upgrade to ESET PROTECT 8.0 when multiple EBA/EMA accounts containing the same license were linked into ESET PROTECT
  • FIXED: In some cases, Detail in the “Audit Log” overlapped other lines
  • FIXED: Users could not delete objects in some cases even with correct access rights
  • FIXED: The operating system name (Big Sur) for macOS 11.1 and 11.2 was missing
  • FIXED: Various other bug fixes and security and performance improvements
  • REMOVED: Peer reports (“Network peers” and “Network peers with problems”) from reports and dashboards
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